Factory Warranty Conditions
Each pair comes with a certifcate with the mathing
data on it.
Sample: Diodes
- Triodes
Here is what we guarantee:
-
The guarantee is for tubes under typical operating
conditions
-
We guarantee all parameters, tube vacuum, and
and the good sound of the tube
-
All mechanical issues, like filament breakage, loose
contacts inside, socket defects, etc.
Guarantee Conditions:
-
The guarantee is for a period of 12 months
or 2000 hours, whatever comes first.
-
The guarantee starts with the official invoice date
-
The guarantee is given by the official dealer, and
is to the first owner only
-
When a tube is replaced, the original
guarantee start date will stay unchanged
-
The tube owner will ship defective tubes free
of cost
-
A copy of the invoice must be send with the
tubes
-
Replacements are shipped free of costs
-
EML can choose to replace or repair the tube
This what we do not give guarantee on:
-
Tubes run continiously at the maximum
conditions, or at any other wrong conditions
-
Tubes not burned-in by the intructions.
(See samples above)
-
Tubes operated from a constant current source for
the filament heating.
-
Tubes show a spark
at switch on or off. This is an amplifier problem
-
Tubes with visible signs of shipment damage,
not reported directly after receival
-
Low hum figures of aging tubes, using loudspeakers
above 100dBm
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